Topic: PC is slow starting up

[Eddie57]

My PC has been sluggish for a while now. Not sure what it is. It took quite a while to start up today.  Can someone review my HJT log please. Any help is appreciated.

One other thing. It sometimes makes that noise you get when you your scanning your pc for viruses or when you are searching for files on your PC>

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:52:31 PM, on 7/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\AVG\AVG9\avgchsvx.exe
D:\Program Files\AVG\AVG9\avgrsx.exe
D:\WINNT\system32\spoolsv.exe
D:\Program Files\AVG\AVG9\avgcsrvx.exe
D:\WINNT\Explorer.EXE
D:\WINNT\System32\svchost.exe
D:\Program Files\AVG\AVG9\avgwdsvc.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\AVG\AVG9\avgnsx.exe
D:\PROGRA~1\AVG\AVG9\avgtray.exe
D:\WINNT\system32\ctfmon.exe
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
D:\Documents and Settings\xxx\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe
D:\Program Files\AVG\AVG9\avgcsrvx.exe
D:\Program Files\Microsoft Office\Office10\WINWORD.EXE
D:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\xxx\My Documents\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sportsillustrated.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: (no name) - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
O3 - Toolbar: (no name) - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - (no file)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - D:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: (no name) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AVG9_TRAY] D:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] D:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINNT\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: Launch Microsoft Outlook.lnk = D:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
O8 - Extra context menu item: Google Sidewiki... - res://D:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - D:\Documents and Settings\xxx\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - D:\Documents and Settings\xxx\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (file missing) (HKCU)
O9 - Extra button: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - D:\Documents and Settings\All Users\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
O9 - Extra 'Tools' menuitem: UltimateBet - {3EB3B7E8-1466-405A-B5BC-44513AF85E34} - D:\Documents and Settings\All Users\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file:///D:/Program%20Files/Autodesk%20Architectural%20Desktop%203/AcDcToday.ocx
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (NOXLATE) - file:///D:/Program%20Files/Autodesk%20Architectural%20Desktop%203/InstFred.ocx
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.eu/Register/Branding/olr3313/OCX/v1018/flashax.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file:///D:/Program%20Files/Autodesk%20Architectural%20Desktop%203/AcPreview.ocx
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - D:\WINNT\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - D:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O24 - Desktop Component 0: (no name) - file:///D:/DOCUME~1/xxx/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg

--
End of file - 8540 bytes

[Kevin]

It looks like there's something running if you constantly here the hard drive working in the background even when you are not doing anything on it. Did you disable programs using msconfig? I see that it was accessed recently. If you did disable some startup programs, did the situation improve now after a restart?

Don't see much here. Most of these are just remnants left behind by some third party toolbars.

Please print the below instructions or copy them to Notepad. Make sure to work through the fixes in the order mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - (no file)
O2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
O3 - Toolbar: (no name) - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - (no file)
O3 - Toolbar: (no name) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - (no file)

Go to http://www.bleepingcomputer.com/combofix/how-to-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.